Shipping and Returns
Mon Amour charges a flat shipping rate of $20 for all Australian orders.
Please note: Our presale orders are custom made especially for you. The estimated time for order fulfillment is 4 weeks. In the case of a pre-order we will contact you directly to confirm shipping dispatch once your order is ready.
Please contact us at firstname.lastname@example.org for overseas shipping costs and details.
We have every confidence that you will enjoy your Mon Amour product as much as we did designing it.
If something isn’t right with your Mon Amour purchase we are happy to offer you an exchange or credit note. Please kindly note that an exchange or credit note will only be offered if we receive notification within 7 days of delivery and if the goods are in the original packaging and in an unused condition. For all exchanges the delivery cost is at the customers expense and for international customers you are responsible for customs fees and duties/taxes. If you are issued a credit note will be valid for 6 months.
All of our Mon Amour products have been through a thorough quality assurance process. We will only offer a refund if the item you have received is deemed to be faulty. A faulty item is:
· An item that has been wrongly described.
· An item that has defects that were not known to you at the time of purchase.